Managing & Communicating

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Don’t overload workers on their first day

January 16, 2015
Here are three quick tips to help when you orient new employees.
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Workers slacking off?

January 16, 2015
Here are three tips to get them in gear.
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Emoticons: Use them judiciously

January 16, 2015
Written words, especially in emails or texts, often can be misleading as they are void of vocal inflection, body language and other cues. How often have you written something with a hint of sarcasm only to discover the reader took it at face value? This is why many of our messages include exclamation points and emoticons. But take note of when they can detract from our professionalism.
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How to motivate minimum-wagers

January 13, 2015
Once you take on the responsibility of leading those on the very first rung of the corporate ladder, you’ll likely have to turn off your managerial auto-pilot and become more hands-on than you’re used to.
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Tales from the trenches: The sheet cake that shook a manager’s resolve

December 13, 2014
The birthday party that Arthur’s product team threw for him in the break room was going fine. Then Gary and Ellen strolled in with… The Cake.
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Why leaders fail

December 10, 2014
Everyone agrees that leadership is vital. But what is it, and why does it sometimes fail?
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No more dead-end meetings!

December 10, 2014

We’ve all been in meetings that wasted our time. And we’ve said so—after the meeting, when it was too late. Here’s how to get that feedback on your own meetings when you need it.

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Phrases you should be using

December 10, 2014
Make a huge difference in your employees’ work lives by regularly injecting these phrases into your conversations.
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4 tips from a Toastmasters champ

December 10, 2014
To get some tips on giving great presentations, Business Insider strategy reporter Richard Feloni turned to one of the world’s greatest public speakers, Sri Lankan human resources consultant Dananjaya Hettiarachchi, who was crowned the World Champion of Public Speaking by Toastmasters International last year.
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Hold that thought

December 10, 2014
When brainstorming with staff, train yourself to probe and listen to the group before you announce your thoughts, biases or concerns.
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