Managing & Communicating

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You manage things … you lead people

September 15, 2014
Running a hotel—with its many moving parts—tests even the best leaders. You need to motivate low-paid staffers who largely determine your success. Wayne Goldberg, 54, knows the hotel business. He began mowing hotel lawns at 17. Today, he’s president and CEO of La Quinta Holdings, an Irving, Texas-based chain with roughly 7,000 employees.
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Got an action plan? Apply these 4 rules

September 15, 2014
After you write an action plan, you may feel better just knowing it’s there. But a poorly devised plan can actually work against you. Follow these rules.
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How to get input from introverts

September 15, 2014
Because introverts and extroverts learn differently, customize your training strategy. A one-size-fits-all approach rarely works for everyone.
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This Halloween, get a monster morale boost

September 15, 2014
With Oct. 31 falling on a Friday this year, the timing is perfect to end the week on a high note. Need some celebration inspiration?
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Do you judge your employees fairly?

September 15, 2014
Always run your evaluations through a battery of objective measures before you render a conclusion about an employee’s ability. Use these techniques to evaluate the actual work product.
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Write it right: Be careful with these tricky words

August 11, 2014
Here’s a list of classic traps that make well-intentioned communication go bad.
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Want results? Match the speaker’s style

August 11, 2014
By matching speakers’ preferred communication styles, you can build both rapport and alliances with a range of people. Here are four communication styles and how you can relate to them.
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Share your personal mission

August 11, 2014
Your organization has a mission, your team has a mission, but do you have a mission?
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Make electronic thank-yous memorable

August 11, 2014
Sending an electronic thank-you note is never quite as classy as a paper note or card, but there’s one way to make your gratitude stand out.
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4 ways to delegate

July 11, 2014
At its simplest, delegation involves handing over assignments to employees. But there are four ways to delegate. Your success as a manager depends on whether you choose the right model for the situation.
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