Managing & Communicating

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4 phrases that can sabotage job reviews

June 16, 2016
When you talk with employees about their performance reviews, beware of using common phrases that can unintentionally communicate the wrong message, or come across as too negative or personal. Certain phrases can kill employee morale, weaken productivity or open up the organization to a discrimination lawsuit. Avoid the following phrases…
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5 signs your meeting was a flop

June 1, 2016
It doesn’t take much for even the smallest and shortest meeting to go off the rails … and even put a damper on the ones that come afterward.
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A new workplace communication wave?

May 20, 2016
Do you still have whiteboards in the office? They’re functional, sure, but they’re so 2015. It’s not too early to jump on the next workplace communication wave: walls, panels, dividers and portable displays made of stylish, colorful, easy-mark glass to encourage employee jotting. One company, Clarus Glassboards, will even make you a glass Ping Pong […]
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Coaching your team from the sidelines

May 16, 2016
When our teams need to perform at their peak, we need to guide them from the sidelines.
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Getting more from conferences

May 16, 2016
It is vital to get the most out of your time when you attend a conference.
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So, how do YOU start a sentence?

May 9, 2016

It’s hard to say where the “so” opener started, but it most certainly is insanely contagious. Here are other weak sentence starters to be mindful of when you speak.

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Why You Can (and Should) Ignore the New FMLA Poster

May 6, 2016

The feds just published an updated version of the mandatory FMLA poster. But employers shouldn’t rush to tack it onto their “Here’s How to Sue Us” wall of posters in the breakroom. Here’s why …

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Appraising workers in alternative job arrangements

April 28, 2016
Alternative work arrangements—flextime, permanent part-time, job-sharing, telecommuting—require managers to adapt in many ways. One of these, often overlooked, is performance appraisal. What’s the best way to evaluate the work of someone who’s working where you can’t see them?
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The U. of Hard Knocks: What business school didn’t teach about managing

April 28, 2016
Seasoned leaders discuss what they know now that they wish they knew when they graduated.
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Set a personal example

April 17, 2016
As a manager, subordinates are watching you at all times.
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