Managing & Communicating

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3 steps to being an effective leader

October 8, 2014

Many professionals may possess the qualities to be an effective leader but without the right guidance, they may never fully realize that potential.

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What CEOs never want to see in leadership candidates

October 8, 2014
In a survey of its Inc. 500 CEOS, Inc. magazine sought to find what turns off a CEO when interviewing candidates for a leadership role. CEOS were asked to finish this statement: “I would never hire someone who …”
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“What would you do if I weren’t here?”

October 8, 2014
When employees come to you with problems to solve, resist offering them a solution.
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Make everyone feel that they ‘fit in’

October 8, 2014

Whatever the reason for an employee’s isolation from the rest of the group, you can’t afford to let it continue. Your team’s overall performance depends on your ability to help all team members feel comfortable enough to do their best. Here are some steps that can help cement camaraderie.

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How to calm angry employees: 6 steps

October 8, 2014

Sometimes, managers are on the receiving end of aggressive behavior from angry employees. Workers at times—perhaps because they feel a sting of unfairness—will express their bitterness to you on the other side of your desk. Use the following “Six A’s” to deflect their anger.

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You manage things … you lead people

September 15, 2014
Running a hotel—with its many moving parts—tests even the best leaders. You need to motivate low-paid staffers who largely determine your success. Wayne Goldberg, 54, knows the hotel business. He began mowing hotel lawns at 17. Today, he’s president and CEO of La Quinta Holdings, an Irving, Texas-based chain with roughly 7,000 employees.
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Got an action plan? Apply these 4 rules

September 15, 2014
After you write an action plan, you may feel better just knowing it’s there. But a poorly devised plan can actually work against you. Follow these rules.
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How to get input from introverts

September 15, 2014
Because introverts and extroverts learn differently, customize your training strategy. A one-size-fits-all approach rarely works for everyone.
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This Halloween, get a monster morale boost

September 15, 2014
With Oct. 31 falling on a Friday this year, the timing is perfect to end the week on a high note. Need some celebration inspiration?
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Do you judge your employees fairly?

September 15, 2014
Always run your evaluations through a battery of objective measures before you render a conclusion about an employee’s ability. Use these techniques to evaluate the actual work product.
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