Memos to Managers

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How to effectively manage workaholic employees

August 29, 2014
Suspect you’re managing a workaholic? Here are tips to help the employee find balance, and the organization cut costs and liability.
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Are your bad interview habits chasing talent?

July 11, 2014
While the widening pool of potential recruits is good news for managers, it underscores the importance of conducting an interview that attracts the best candidate.
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Self-test: How well do you keep employees on task?

May 23, 2014
Workplace surveys suggest that employees waste up to one full day of every workweek—up to nine weeks a year—with unproductive time. While some of the blame lies with inefficient or unmotivated employees, some can be chalked up to decisions made (or not made) by managers.
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10 things your employees are dying to hear you say

April 25, 2014

Only about a third of employees these days say they are “engaged” in their jobs. But in the midst of everyday chaos, it’s hard for managers to think about big-picture issues like employee morale and motivation. Here are 10 phrases or questions you can use with employees to build respect, gratitude and trust, according to a new book by Todd Patkin, Finding Happiness.

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How to confront mistake-prone employees

March 27, 2014
It’s never easy for managers to confront an employee whose performance is slipping or who has begun making more mistakes. Here are some key rules of engagement.
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Win by losing: 7 bad communication habits to shed

March 5, 2014
The quickest way for managers to improve their professional image is to improve their communication skills. And the simplest way to improve those skills is to stop doing things that repeatedly get you in trouble.
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National-origin discrimination: What you need to know

January 27, 2014
The rapidly increasing diversity of the U.S. workforce requires all managers to be aware of their legal responsibilities when dealing with applicants and employees from different races, ethnic groups and religions.
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Writing job descriptions: An 8-question checklist

November 29, 2013
Inaccurate or incomplete job descriptions can create costly legal risks. Here are eight questions managers should ask themselves when drafting a job description.
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Reining in absences & tardiness: 7 do’s and don’ts

July 5, 2013
Managers can’t instantly say, “Be here or be fired” to an employee struggling with attendance issues. Managers have to work with HR to employ strategies that not only combat absenteeism, but also avoid legal trouble.
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Honest or not? 10 questions to spot ethical applicants

April 2, 2013
When managers interview job candidates, it’s nearly impossible to get a good reading of a person’s moral compass. Here are some effective “situational” or “behavioral” questions and scenarios managers can pose.
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