Memos to Managers

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10 common phrases that turn employees against you

January 23, 2015
Managers are human. You’re bound to make some unfortunate word choices now and then. But employees will give you a pass on those annoying expressions for only so long. Spew these 10 phrases at your peril.
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Documenting performance: 3 most common mistakes

December 22, 2014
In court, clear and specific documentation about an employee’s performance or behavior can mean the difference between a quick employer victory and an expensive defeat.
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Meet the new boss: How to approach an existing team

November 25, 2014
Whether you’re managing a new team as a result of a promotion, job change or an organizational restructure, stepping in to lead a pre-existing team—and the established dynamics, group norms and expectations they tend to possess—demands a thoughtful management strategy. Here are some tips on how to manage a new staff.
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Managing pregnant employees: Know the law

October 24, 2014
When an employee tells you she’s pregnant, it may bring on mixed emotions for supervisors. While you’re happy for the employee, you’re anxious about the impact on scheduling, productivity—and whether she will quit after the birth. Another important issue to consider: the legal risks.
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How to effectively manage workaholic employees

August 29, 2014
Suspect you’re managing a workaholic? Here are tips to help the employee find balance, and the organization cut costs and liability.
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Are your bad interview habits chasing talent?

July 11, 2014
While the widening pool of potential recruits is good news for managers, it underscores the importance of conducting an interview that attracts the best candidate.
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Self-test: How well do you keep employees on task?

May 23, 2014
Workplace surveys suggest that employees waste up to one full day of every workweek—up to nine weeks a year—with unproductive time. While some of the blame lies with inefficient or unmotivated employees, some can be chalked up to decisions made (or not made) by managers.
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10 things your employees are dying to hear you say

April 25, 2014

Only about a third of employees these days say they are “engaged” in their jobs. But in the midst of everyday chaos, it’s hard for managers to think about big-picture issues like employee morale and motivation. Here are 10 phrases or questions you can use with employees to build respect, gratitude and trust, according to a new book by Todd Patkin, Finding Happiness.

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How to confront mistake-prone employees

March 27, 2014
It’s never easy for managers to confront an employee whose performance is slipping or who has begun making more mistakes. Here are some key rules of engagement.
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Win by losing: 7 bad communication habits to shed

March 5, 2014
The quickest way for managers to improve their professional image is to improve their communication skills. And the simplest way to improve those skills is to stop doing things that repeatedly get you in trouble.
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