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Teach staff the ABCs of customer service

December 13, 2013
Many of your employees may occasionally have to deal with customers. Here’s a primer to help them understand what it takes to not only hang on to customers, but leave them with a positive impression of your business.
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5 rules to post in the break room

December 13, 2013
In most workplaces, the break room is nothing more than a shared kitchen. Here are five simple rules you can use to keep the room pleasurable for all.
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Why workplace social media bans do not work

December 13, 2013
Employers should not operate under any pretense that banning employees from accessing social media from their workplace computers will stop them from Facebooking, Tweeting, or Instagramming.
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The 6 Most Irritating Sounds in the Office

December 4, 2013
Those little refreshing moments when you’re finally in the zone and getting things done can be shattered by a single auditory trespasser, lasting no more than a few seconds yet seeming to last forever—and we all know exactly what they are.
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Strategies from your peers: What do you do for staff around the holidays to make them feel appreciated?

November 13, 2013
Do you have a tip or tactic you would like to share with readers? Please email your response to editor@OfficeManagerToday.com along with your first name or initials.
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Looking for deals on office supplies?

November 13, 2013
Check out www.CyberMonday.com on Dec. 2.
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Study: Leisure lunches may dim workers’ focus

November 13, 2013
Employees who take a sociable lunch break compromise their focus on detailed tasks when they come back to the office, according to a new study reported in Science News.
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Give the right response when they don’t give a deadline

November 13, 2013
Next time someone asks you, “When can you have this done?” resist the understandable temptation to blurt out the earliest, and possibly unrealistic date.
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Do hand sanitizers work?

November 13, 2013
Alcohol-based hand sanitizers can quickly reduce the number of germs on hands in some situations, but sanitizers do not eliminate all types of germs, according to the U.S. Centers for Disease Control and Prevention.
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Who’s more likely to steal money from the workplace?

November 13, 2013
Nearly 2 out of 3 embezzlers are women. Why?
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