Skills Check

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Common errors in writing

June 17, 2016
Correct the error in each sentence.
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Active shooters on site? Staff trained to confront, not cower

February 4, 2016
In response to the recent spike in high-profile mass shootings and ­suicide terrorist attacks, more em­­ploy­­ers are training their workers how to respond to a shooter in the ­workplace.
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Enhance dry presentations with stories

December 18, 2015
Sharing stories is a powerful way to keep your listeners engaged and to drive home your message. However, what if you are a really bad storyteller? Follow this advice.
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Business writing: Put in ‘zing,’ take out the boring

November 12, 2014
Business writing doesn’t necessarily mean boring. Before hitting “send” on your correspondence, review it and put some oomph in it. Use these editing tricks.
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2 rules to help you overcome the dread of public speaking

July 11, 2014

Getting stomach butterflies before giving a presentation or leading a training seminar is normal. But when the butterflies turn into sheer dread, it’s time to correct that. Here are two rules to keep in mind to help you become a fearless public speaker.

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Prove that you listen

March 17, 2014
Instead of muttering, “That’s interesting” or “You don’t say,” follow up more effectively.
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How does your memory stack up?

March 17, 2014
Paying attention enhances our memory, but it’s not a simple feat. Fortunately, we can employ numerous tricks to make sure information sticks.
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Phone rules for all employees

February 13, 2014
Many of your workers are not accustomed to handling a business phone. The result: A lost or upset customer. Here is a thumbnail guide for all workers who were not trained in customer service.
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Rev your search engine savvy

January 14, 2014
Make your Web searches easier on yourself with these four search tips from Macworld senior contributor Joe Kissell.
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5 rules simplify, add credibility to your writing

January 14, 2014
The academic writing style that served you well in college doesn’t cut it in the workplace. Readers will take your ideas more seriously when you express them simply. Follow these five guidelines.
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