Managing & Communicating

‘Here’s why I don’t praise …’

November 23, 2018
For one reason or another, not all managers take the time to praise employees. Check to make sure you’re not using these excuses.
Read the full article →

Stop dishing out advice and start listening!

November 20, 2018
There are many things to be said about venting and releasing one’s angst or frustration through dialogue. In fact, the most important thing to be said is what is actually being said during this dialogue!
Read the full article →

Food for thought about food

November 20, 2018
Avoid criticizing your dining mates on their dietary choices.
Read the full article →

6 tips to get out of a challenging meeting moment

November 19, 2018
What do you do when you are suddenly ambushed in a meeting and things begin to go south? Don’t get frustrated. Instead, try this.
Read the full article →

Deliver bad news and survive

November 8, 2018
Difficult conversations require some forethought. Map out what you want to say and rehearse if necessary. Here are four additional tips.
Read the full article →

What do people want from your apology?

November 8, 2018
When the inevitable screwup happens on your watch, don’t craft your apology without knowing which words will do the trick and which won’t.
Read the full article →

Hold that meeting somewhere different

November 1, 2018
Whether you are working on a project, have meetings, lunches, or new clients visiting, offices are sometimes the perfect setting. However, they can also get old and boring after a while. A change of scenery could really do some good!
Read the full article →

You can say it better than that!

November 1, 2018
There are common words and phrases that you may use to soften your tone, but some of them can actually make you sound less confident or less knowledgeable. Avoid these phrases.
Read the full article →

Sound Bites: November ’18

November 1, 2018
Cut the repetition … Keep them from tossing your card … Practicing small talk … Is the 5-second rule for real?
Read the full article →

1-Minute Strategies: November ’18

October 18, 2018
Just say no to Monday-morning meetings … Take a step back before changing up your breakroom … Saving or savings?
Read the full article →