Managing & Communicating

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Help shy people do their very best

October 11, 2017
Don’t force shy employees out of their shell. Follow these tips instead.
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1-Minute Strategies: November ’17

October 11, 2017
Next meeting covering a divisive issue? Get employees’ feedback well before it starts.
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6 replies when employees fall short

October 10, 2017
One of the most important roles you can play as a leader is that of motivator—even when employees haven’t met expectations. Instead of kicking employees when they’re down, use these phrases to refocus them and inspire them to move forward.
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1-Minute Strategies: October ’17

September 13, 2017
Show a genuine interest in what an employee did on her vacation or a few days off to do something special.
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Respond to employees who say, ‘We tried that before’

September 13, 2017
Change resistance comes in all shapes and sizes, but the most common form is the seemingly innocent phrase “We tried that before, and it didn’t work.” To put an end to this type of change resistance, follow this advice.
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Of storks, babies and employee accountability

August 23, 2017
Engaged employees are an invaluable asset. But the key question is not “Is employee engagement good?” but rather “Does employee engagement truly drive results?” It’s not engagement but accountability that gets the credit for good results.
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Do a background check on your video-conferences

August 9, 2017
Make sure there’s nothing that’s inappropriate, distracting, messy or just plain unprofessional behind you.
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Nerves don’t necessarily mean you have a bad candidate

July 12, 2017
Don’t summarily dismiss a job candidate based on some silly nervousness during the interview.
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No grudge here. Really

July 12, 2017
After you criticize an employee for poor performance or a workplace foul-up, make it a point to approach him or her with some benign small talk the next day.
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The gang invites you to Friday Happy Hour: Should you go?

June 14, 2017
Why not? But make sure you bring your professionalism with you.
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