Simple ways to remove wordiness

January 23, 2019
Follow these steps to remove word clutter from your messages.
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Be helpful, not condescending

January 23, 2019
A thin line exists between offering advice and being condescending. Follow this advice to make sure you aren’t the latter.
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Respond to a crying co-worker

January 23, 2019
When an employee breaks down in tears, it can be awkward for you both. Take these steps to make the best out of a difficult situation.
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5 time-wasting meeting mistakes

January 23, 2019
Most meetings don’t accomplish much, and they usually pull people away from more important work. You can’t abandon meetings altogether, but you can avoid these mistakes to ensure they’re worth the time you spend in them.
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6 effective ways to deal with people who bug you

January 16, 2019
Once you know what needs to be done and how to do it, you will be able to take charge of unpleasant situations and redirect them toward worthwhile results.
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1-Minute Strategies: February ’19

January 16, 2019
Fielding bad ideas and baseless complaints … Don’t take your employees’ judgments at face value
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The right way to share news

January 16, 2019
When you have important news to share—either good or bad—that could affect your staff, follow this advice to get it right.
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There are no stupid questions

January 16, 2019
You may not have all the answers to employees’ questions, but what comes out of your mouth first carries the most significance to the person inquiring.
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How to make a decision blind

January 3, 2019
What should your mindset be when you have a suddenly make a blind tough call that might have serious ramifications if you get it wrong?
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Sound Bites: January ’19

January 1, 2019
How’s your welcome committee? … Ditch the shades … Time to bow out … Want your luggage handled more gently by the airline? … Did you know the “ribbon” sticking out of a Hershey’s Kiss has a name?
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