Understand the business, not just your department

February 8, 2016
Senior managers are often frustrated by team leaders who “don’t understand how we make money” or “don’t really know what business we’re in.”
Read the full article →

Get them to stay just a little bit longer

February 1, 2016
When do most managers ask, “What can I do to keep you?” You guessed it: during exit interviews. It’s a great question, but the timing is off. You need to ask it sooner.
Read the full article →

Avoid age-bias risk when talking retirement

January 21, 2016

Supervisors and HR walk a legal tightrope when discussing retirement plans with older workers. If it appears you’re pushing an employee out the door based on his age—or if you suddenly eliminate his position after discussing retirement—you’ll be setting yourself up for an age discrimination lawsuit.

Read the full article →

What to ask before punishing insubordination

January 20, 2016
An employee who doesn’t do what is asked of him or her is not necessarily insubordinate. Before disciplining for insubordination, delve a little deeper into the employee’s resistance.
Read the full article →

Play to their egos … and watch the results

January 18, 2016
What if you made your organization’s mission statement into something more like a pre-game locker room speech?
Read the full article →

Is there a chance your workers drop to “part-time” when telecommuting?

January 15, 2016
They’re getting their work done somewhat, but you’re just not quite sure if they’re taking advantage of the situation and getting sidetracked with something else. That hasn’t happened at N2 Publishing.
Read the full article →

Tales from the trenches: Got company pride? Get a tattoo

January 13, 2016
Check out this cartoon about a manager’s thoughts on staff commitment.
Read the full article →

Employees working a snail’s pace? 5 tips to speed them up

January 13, 2016
There is sometimes only a thin line between diligence and delay, but you can always tell when employees have crossed it. Slow workers habitually fall behind schedule, miss deadlines and hinder produc­­­tivity.
Read the full article →

Don’t just celebrate after completing a project

January 13, 2016
Wrapping up a project gives leaders and employees something to celebrate. Don’t, however, get lost in the excitement. Shortly after you complete a project, it is ideal that you sit down with your team to talk about the challenges you faced so that you can learn from your mistakes and improve your processes.
Read the full article →

Spot employee trouble before it gets out of hand

December 29, 2015
How can you detect and solve problems being experienced by employees who don’t speak up? Try this approach.
Read the full article →