When a new employee says, “That’s how we did it at my old job,” what’s your response?

June 11, 2014
When a new employee says, “That’s how we did it at my old job,” and your response is, “That’s not how we do it here,” you’ve shut the door on what might be a better way to do things.
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How to deal with constant complainers

June 11, 2014
Are there workers in your department who qualify as constant complainers? If so, you’ve probably wondered how to get them out of your office and back to work. Here are some ideas.
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Replace lectures with learning projects

June 11, 2014
If you really want to foster teamwork, apply a tool that effective teachers use: project-based learning.
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How to prevent the summer slack-off

June 11, 2014

The summer months, when most people take vacations, can be trying times for managers. A number of problems seem to get worse during the summer—absenteeism, tardiness, inattention, horseplay. How do smart managers avoid these summertime blues? Primarily by planning. Here are some approaches to try.

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Make it their mission

June 11, 2014
Even when a project is not terribly exciting, you can make the work more engaging for your employees.
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Choose words carefully when criticizing

May 16, 2014
If you have good but temperamental people working for you, you know the problem: Your constructive criticism is often taken as a personal attack. Here’s how to offer suggestions to keep your workplace running smoothly.
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What workers want and don’t want

May 8, 2014
Here are four things your employees want from you, and three things you shouldn’t give them.
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When coaching or counseling team members, erase two words from your vocabulary

May 8, 2014
They send negative messages and shift blame. What are they?
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Is procrastination the thief of your time?

May 8, 2014
If you procrastinate, you’re stealing time that could help you ace your work. This quiz will help you tell if procrastination is hampering your effectiveness.
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Document your speech, learn about yourself

May 8, 2014
How can you use your smartphone to improve your speech patterns?
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