Controlling wasted time

October 1, 2007
Workplace surveys suggest that nearly one full day of every workweek–up to nine weeks a year–is taken up by unproductive time. How well do you maintain your team’s productivity?
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Ask what’s behind broken promises

October 1, 2001
When a peer or employee breaks a promise, that’s a golden opportunity to sort out problems and plan for the future.
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Want someone to listen to you?

January 1, 1998
Praise her sincerely for some aspect of her work that usually gets overlooked.
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