Motivate workers by caring

June 1, 2001
By investing perhaps five minutes a day in getting to know a particular employee and showing sincere interest, you motivate in powerful ways. Take these steps to show you care.
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Get a nitpicker back on track

April 1, 2001
If you manage compulsive nitpickers, then you’ve probably squandered hours haggling with them over minutiae. Try these strategies.
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Avoid over-smiling

September 1, 1998
Everyone likes a cheery, positive co-worker. But don’t overdo it.
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Want someone to listen to you?

January 1, 1998
Praise her sincerely for some aspect of her work that usually gets overlooked.
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