Office Administration

Put an end to conference call angst

April 12, 2020
Few things cause people more angst than the nuts and bolts of a conference call. “Do we dial 9 first?” “Where’s the mute button?” “Wait … should we have pressed #? Is that why we can’t hear?” Help out by providing terse, clear and permanent instructions beside each common phone in the office.
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3 good reasons to unplug

May 15, 2019
Vacation season is right around the corner. Here are three science-backed reasons why you and your employees should completely unplug during your time off.
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The wisdom of safety meetings

May 13, 2019
Whether your company has a committee dedicated to safety concerns, or if you just have a monthly check-in before the doors open, there are ways to use this time more effectively.
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Spotlight your superpower

April 18, 2019
While both hard and soft skills influence our lifetime success, they’re clearly different. Unlike hard skills (e.g., computing, math, writing, foreign language), soft skills refer to our personal traits—essentially, the human art of getting along and working with others.
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“I’ll be happy when …” Is this you?

April 11, 2019
I’ll be happy when I get a new job … I’ll be happy when I get married … I’ll be happy when I make my first million … Sound familiar?
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1-Minute Strategies: May ’19

April 4, 2019
Administrative Professional Week is coming! … Don’t forget this important office resource
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A procedures manual saved me! A true story of admin efficiency

February 21, 2019
How do you prepare others for unexpected interruptions or breakdowns in the processes that face them every day? With a good administrative procedures manual.
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Be helpful, not condescending

January 23, 2019
A thin line exists between offering advice and being condescending. Follow this advice to make sure you aren’t the latter.
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6 effective ways to deal with people who bug you

January 16, 2019
Once you know what needs to be done and how to do it, you will be able to take charge of unpleasant situations and redirect them toward worthwhile results.
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How to make a decision blind

January 3, 2019
What should your mindset be when you have a suddenly make a blind tough call that might have serious ramifications if you get it wrong?
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