Office Administration

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How does your memory stack up?

April 18, 2017
Paying attention enhances our memory, but it’s not a simple feat. Fortunately, we can employ numerous tricks to make sure information sticks.
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A compendium of best practices for today’s administrative professional

April 5, 2017
In today’s business world, being proficient in a specific skillset is not always enough. To be successful in an administrative role, it is also necessary to demonstrate professionalism, a customer service mindset, a proactive approach, and a positive attitude.
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There’s nothing wrong with a planner book

January 17, 2017
If you still use a faux-leather, spiral-bound, at-a-glance weekly book with the year embossed on the cover—instead of a digital one that hides under an app on your smartphone—that’s OK.
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Getting rid of ROT

January 11, 2017
Learn to identify the information and documents that benefit your company.
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The how and why of a great expense policy

October 1, 2016
Crumpled receipts, overindulgent choices, ill-defined budgets … an expense policy needs to accommodate the realities of what happens when staff starts spending.
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Employees randomly recording ‘events’? Consider a policy

August 15, 2016
Everyone at work’s got a camera on them … is this cause for concern?
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Dealing with leadership ‘residue’ (what the former boss left you)

July 15, 2016
One thing almost every new manager has to deal with is “leadership residue.”
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The bully boss strikes back

July 12, 2016
Once a bully, management advisor spent career flipping the script.
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5 keys to designing a mission statement

May 16, 2016
A company’s mission statement needs to focus the energy of everyone in the organization. Here’s a five-point approach to creating an effective one.
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Is your office ready if disaster strikes?

May 16, 2016
Imagine that you wake up tomorrow to find out your company’s offices have been struck by disaster. Would you know what to do next?
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